Return and Refund Policy for Dalmatia Olive OilAt Dalmatia Olive Oil, we prioritize your satisfaction. If you are not completely satisfied with your purchase, you may return it under the following conditions:
- Return Window: You have 14 days from the date of delivery to initiate a return.
- Eligibility: Products must be unopened and in their original packaging to qualify for a refund.
- Return Process: To request a return, please contact us at info@dalmatia-oil.com or +44 7899 923095. Include your order number and reason for return.
- Return Shipping Fees: Customers are responsible for return shipping costs unless the product is defective or incorrect. We recommend using a trackable method for returns.
- Refund Timeline: Refunds will be processed within two business days after we receive the returned item. Please allow up to seven days for the refund to appear on your credit card statement.
Return Address - Please send your returns to the following address:
Attention: Returns
Ty Gwyn
Arthog
Gwynedd
United Kingdom
LL39 1BQ
All returned items must be in new and unused condition, with all original tags and labels attached.