Thank you for your purchase and we hope you are completely satisfied. However, if you are not, you may return it for a full refund, store credit, or an exchange. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email info@dalmatia-oil.com.
Place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:
Attention: Returns
2 Wigley Drive
Ludlow
Shropshire
SY8 3DR
United Kingdom
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
QUESTIONS
If you have any questions concerning our return policy, please contact us at: info@dalmatia-oil.com.
+44 (0)7493 373738
info@dalmatia-oil.com